Effective Date: April 2026
Company: STR Global X
Website: https://wellness.strglobalx.com/
At STR Global X, we highly value your trust and are strictly committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products, such as STR Hair Oil.
1. Information We Collect When you make a purchase or attempt to make a purchase through our website, we collect necessary personal information, including your name, billing address, shipping address, payment information, email address, and phone number. We also automatically collect certain technical information about your device, browser, and IP address when you browse our site.
2. How We Use Your Information We use the collected information to fulfill your orders, arrange for shipping, provide you with invoices and order confirmations, and communicate with you effectively. Additionally, we use your contact details to send you promotional messages, updates, and exclusive offers regarding our current products and upcoming launches (such as our future shampoo and wellness ranges). You can opt out of these marketing communications at any time.
3. Sharing with Third-Party Partners (Payment & Shipping) To process your transactions and deliver your orders securely, we share necessary details with our trusted third-party service providers:
- Payment Processing: We use Razorpay as our highly secure payment gateway. We do not store your credit/debit card details or UPI PINs on our servers. (Note: Cash on Delivery is also available for an additional charge of ₹40).
- Shipping & Delivery: We share your name, address, and phone number with our delivery partners, specifically India Post and Delhivery, solely for the purpose of shipping your order safely to your doorstep.
4. Tracking Technologies, Cookies, and Analytics To improve our website’s user experience and optimize our digital marketing efforts, we utilize tracking technologies:
- Google Analytics: This helps us understand how our customers interact with the website, track visitor behavior, and improve our website’s performance.
- Meta (Facebook) Pixel: We use this tool to measure the effectiveness of our advertising, understand user actions on our site, and build custom audiences. This allows us to show you relevant advertisements (retargeting) on social media platforms based on your interests and past interactions with our website.
5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right or wish to unsubscribe from our marketing list, please contact us at help@strglobalx.com.